Writing Solutions

Practical help for clearer writing

Terms & Conditions

selective focus photo of terms and conditions written on a paper

Practical help for clearer writing starts with clear expectations. These terms outline how we’ll work together, ensuring transparency and mutual understanding from the start. If you have any questions, feel free to get in touch.

1. General Overview

Writing Solutions provides proofreading and copy editing services designed to improve clarity, consistency, and readability.

These terms apply to all proofreading and copy editing services provided by Writing Solutions. They are designed to protect both parties and ensure a smooth working relationship.

2. Project Terms

Each project is tailored to your needs. Before work begins, we’ll agree on:

  • The total project cost
  • The scope of the work
  • The level of editing required
  • The format and delivery method
  • The start and completion dates

Any changes to the project after confirmation may affect the schedule or fee.

3. Quotations and Fees

Quotes are based on the information you provide and the nature of the work.

  • Fees are quoted in GBP and are not subject to VAT.
  • All quotes are valid for 30 days.
  • If the scope changes, the fee may be revised accordingly.
  • Once accepted, the fee is fixed unless the scope changes.
4. Booking Confirmation

To confirm your booking, I’ll ask you to:

  • Complete a short booking form
  • Review and accept these terms
  • Pay a booking fee (see below)
5. Booking Fee

To reserve time in my schedule, a booking fee of 10% of the total project cost is required.

  • This fee is non-refundable and confirms our agreement.
  • I’ll send an invoice once we’ve agreed on the project details.
  • The booking fee will be deducted from your final invoice.
  • Please pay the booking fee within 3 days to secure your slot.
6. Cancellation Policy

If you need to cancel or reschedule, please let me know as soon as possible.

  • Cancellations made more than 14 days before the start date: no additional charges, but the booking fee is retained.
  • Cancellations within 14 days: a fee of up to 25% of the total project cost may apply, depending on notice and time allocated.
  • If I need to cancel, I’ll offer to reschedule or refund any payments made, including the booking fee.
  • Postponements are possible depending on availability.
7. Confidentiality

Your work and personal information will be treated with strict confidentiality. I will not share, reproduce, or disclose any content without your permission.

8. Copyright

You retain full copyright of your work. I do not claim authorship or ownership of any material you submit.

9. Quality Assurance

I aim to provide a high-quality, professional service. While I take great care, I cannot guarantee that edited work will be entirely error-free.

10. Legal Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

11. Privacy and Data Protection

Your data is handled in accordance with the UK GDPR (see our Privacy Policy for further details). I will only collect and store information necessary to provide services and communicate with you.

12. Acknowledgements

If you wish to credit Writing Solutions in a published work, I’d be delighted—but it’s entirely optional.